Q1: What is FLV? Why do we need it?
A: FLV means Flash video, which is commonly used in the playback of web page. It is in smaller size so that its playback on the web page would be smoother than other formats, such as WMV and ASF. And also, you do not need install any other additional programs on your PC while it is played on the web page. So it is more convenient than WMV and ASF.
Q2: I am really a beginner to this kind of video conversion tools. It is hard for me to understand the way to use your program. Is it possible to offer me a simple way?
A: In the V3.1, we provide a Wizard mode for beginners, which is quite easy and convenient. You can run it by the shortcut for Wizard from desktop after installation. In each step, it has clear description about what to do, guiding the conversion job. And also, our program can be run in normal mode and Wizard mode simultaneously, performing different conversion jobs.
Q3: I want to change some settings of conversion. Where can I find them?
A: All the settings of the software can be found on the right panel of the main interface. After you highlight the file you load and select the output format, the settings that can be changed will be active, such as the "Frame Rate", "Sample Rate", and "Video/Audio Bit rate" and so on. Some of them are in drop-down lists and some of them can be changed simply by entering a concrete number. In the Wizard, you can reach them in the fourth step, "Select Profile", by clicking "Advanced Settings".
Q4: After my original file is loaded into the program, where can I read the basic information of my file, such as Video Size, Video and Audio Codec, etc?
A: Please open "Setting" menu, you will find an item called "Show File Information". It will be an independent small window which shows the basic configuration of the loaded file. In the small window, you will read those information items. In the Wizard, after you select the original file in the second step, the information will still be shown automatically in the corresponding place.
Q5: I have a video file. I hope that it is in a new name after conversion. But it would be not convenient for me to rename the output files each time after conversion. Is your program able to help me with this issue?
A: No problem. On the right panel of the main interface, you can find an item called "File name". After your file is loaded, please highlight it in the program. And then, enter the name you want for the final output file in this field and press "Enter" to confirm. After the conversion is done, the content you input for this field will be the title of the output file.
Q6: What about if I convert a file into same format several times saving in the same output folder without setting different output names respectively? Will your program just overwrite the previous conversion? It will be nice if it can save the output files in different titles automatically.
A: Please open "Tools-Preference" and select "Not Overwrite" there. Generally, it is the default option. For example, if your file is called "movie.3gp" and you want to convert it to FLV format, after the first conversion job, the output file will be named as "movie flv". If you do the same conversion job again, our program will generate a file, which is called "movie-0.flv". And also, if you perform a third conversion, the third output file will be "movie-1.flvi". It means it will produce files in different titles each time in this way.
Q7: I notice that there is an item in the "File" menu of the program, "Add DirectShow Files". What does it do? It seems that it is same with "Add", which just load the files into the program.
A: It is a decoder that we added into the program, which provides a much more stable way to decode Microsoft files. If you load a Microsoft file into the program by DirectShow option, it will be converted better than common way. For example, for some WMV files, the output would be not sync sometimes. But it will not happen if you load them by DirectShow option.
Q8: After the conversion is done, I found that the output file is in such a small resolution. All I used are default settings. I should be able to adjust resolution. But I can not find such a resolution item on the right panel. Why? And what should I modify?
A: In our program, resolution is called "Video Size". You can find this item on the right. The default value for this option is "Auto", which means that it will retain the original resolution. You can select another value which has been offered in the drop-list or simply enter a proper number you want directly into.
Q9: Where can I found the output files after the conversion?
A: After our software shows "complete" for the conversion job, please click "Open" button which can be found at the bottom of the main interface. You will reach the destination folder directly, from where you will find the output files for your conversion job. Generally, the default destination folder for our program is "C:\Temp".
Q10: When I play the loaded files in your program, I found that the video quality is not good enough and even the audio is not OK sometimes. Will it affect the final output files?
A: Our software is just a conversion tool. The preview function would be limited by certain files which are not in common codec. So the preview of the original file would not be perfect in certain conditions. But it will not affect the conversion, which means the output file should still be OK.
Q11: I have many files to convert. How can I import them simultaneously? It means I want to import many files by one time.
A: You'd better put all your files into one folder and open it with our software. Multi-selection is available by pressing "Ctrl" key and highlighting them at same time. Actually, our software supports "dragging to load". It means you can select all the files you want to convert in the Windows and then drag them into the program. Our software will get them loaded automatically. It is quite convenient. But in the Wizard, you can only load files into the program one by one since you can only highlight one file each time.
Q12: After I make some proper modifications on settings, is it possible to save it as a single profile so that I can use it directly each time?
A: It can be done by the "Save As" button. After you finish the modifications, please click this button and finish other jobs following instructions. After the profile is created, you can delete or re-name it as you like. But you can not do it in the Wizard since it is an advanced option.
Q13: I just want a clip/segment of my video files. Is it possible?
A: Yes. You need set "Start Time" and "Duration" to get the clip you want. First of all, you should highlight the loaded file in the program. And then enter correct values for "Start Time" and "Duration"; these two items can be found on the right panel of the interface. For example, if you want a 3-minute-clip from the 10 minutes of the whole movie, you should enter "00:10:00" for "Start Time" and "00:03:00" for duration.
It will be much easier for you to finish a clip encoding in the Wizard. You just need to set start point and end point before you start conversion.
Q14: Is it possible that I can play the output FLV files on my PC with certain player program?
A: There are certain available players that you can find out on Internet. One of them that we recommend is from
http://www.download.com/FLV-Player/3000-2139_4-10467081.html, and it is free. If you do not like it, please do a search through Google.
Q15: The quality of the output FLV files is not as good as I expected. Is it possible that I can get better quality? I am watching it in the FLV Player program.
A: If you want to get output files in better quality, you'd better set a larger value for Video Bit Rate on the right panel of the main interface. The default value for this option is 200. Before entering a proper number, you must highlight the loaded files first. The larger number you entered, the larger output size you will get. But generally, since FLV is mainly used on web playback, its size should not be very large. So the quality of the FLV would not be as good as some other media format, such as WMV or DivX.
Q16: How can I play the SWF file? Must I install Macromedia Flash?
A: If you just need watch the file in SWF format on your PC, it is not necessary for you to install Flash program. Microsoft IE Program will help you. Please open an IE window, and then drag the SWF file into the window. After releasing your mouse, the file should be able to be played then. At this time, IE would show a blocking message to the SWF file you dragged in. Please click the option "Allow Blocked content" to accept the playback of the SWF file.
